With the innovative eCommerce framework solution mycentral, MICROS integrates the final piece of the puzzle: the integration of the consumer layer into your in-store and above-store IT solutions. mycentral will let you tap into existing and new distribution channels. It provides for the integration of online ordering, call-centre applications, centralised-payment gateways, IPTV, iPhone, kiosks, mobile phones, voice-recognition software and laser technology – enabling you to expand your business without increasing your overheads.
The mycentral application is aimed at all sectors of the foodservice and hospitality markets, from hotels to quick-service restaurants, stadiums to casual dining restaurants – anyone that sells a food, beverage or retail item.
Key Benefits
- Increased sales - via new distribution channels including the Internet and mobile applications
- Marketing database - mycentral creates an effective marketing database, which stores customers’ details, address, telephone numbers and most recent orders allowing you to create highly successful and targeted marketing campaigns
- Reduced labour costs - by increasing sales opportunities whilst maintaining the same fixed wage cost
- Increases accuracy of orders - by enabling the customer to take ownership of his/her order process the accuracy of orders increases, saving you time and money
Products to combine with:
MICROS 3700 POS
MICROS 9700 HMS
Simphony
eBusiness Solutions